Support

Contact Us

Need help? We're here for you.

Email: support@homebite.app

Phone: +47 96 85 84 40

Hours: Monday - Friday, 9:00 AM - 6:00 PM CET

Frequently Asked Questions

How does HomeBite work?

HomeBite connects home cooks with neighbors. Cooks list extra portions of homemade meals, and buyers can browse, order, and pick up food locally.

How do payments work?

All payments are processed securely through Stripe. Cooks receive 80% of the sale price, with 20% going to platform fees.

Is food safety ensured?

All cooks must follow local food safety guidelines. We encourage proper food handling, storage, and preparation practices.

How do I become a cook?

Simply sign up, complete your profile, and start listing meals. You'll need to set up Stripe Connect for payouts.

What if I have an issue with an order?

Contact us immediately at support@homebite.app. We'll work with both parties to resolve any issues.

What if I can't pick up my order?

All sales are final. Please only order meals you can pick up at the scheduled time. Contact the cook directly through chat if you have issues.

Report an Issue

If you experience any problems or have concerns about food safety, please contact us immediately at support@homebite.app